About Me

I’m Franz Ubaldo, an IT Engineer based in Calgary, AB with 2+ years of experience in tech operations, and currently pursuing a Post-Diploma Certificate in Data Management and Analytics. I combine IT support experience with strong data analysis skills in Python, SQL, and Tableau to create data-driven insights for smarter business decisions.

gefubaldo@gmail.com | LinkedIn

Professional Experience

Technical Operations and Support Engineer

Zuellig Pharma Asia Pacific Ltd. (Philippines) – May 2022 to Aug 2024

  • Supported systems using Agile (Scrum/Kanban) methodologies and SDLC workflows
  • Administered FreshService, Microsoft AD, and internal apps like Skedda and DocuSign
  • Developed workflow automations using APIs and performed system testing
  • Created reports and dashboards for stakeholder updates
Warehouse Clerk / Merchandiser (Part Time)

Canadian Tire (Calgary, AB) – Dec 2024 to Present

  • Restocked inventory, tracked product location accuracy, and maintained customer interaction via Employee Facing Device (EFD)
Capstone Data Engineer

TNT Pollination (Calgary, AB) – Jan 2025 to Present

  • Led data cleaning for analytical datasets, handled missing values, and collaborated closely with clients for additional data collection

Sample Projects

Education

Skills

Technical
  • Python (Pandas, NumPy)
  • SQL, Tableau, Power BI
  • Excel, REST APIs, Git, FreshService, Jira
  • Active Directory, PowerShell, Jupyter
Soft Skills
  • Analytical & Critical Thinking
  • Time Management & Professionalism
  • Communication & Team Collaboration
  • Customer-Focused Mindset

Certifications

View my verified certifications on Credly.